Our Vision
To be the leading provider of compassionate, high-quality home dialysis care, empowering patients to live healthier, more independent lives in the comfort of their own homes.
Our Mission
We are dedicated to delivering personalized, patient-centered dialysis services, led by accredited, experienced nurses. Our mission is to deliver the highest standards of safety, care, and education through our specialised home haemodialysis services. We work in partnership with patients, families, and healthcare providers to improve health outcomes and support our patients at every step of their dialysis journey.
Our Values
At National Dialysis, we are committed to providing exceptional care that enhances the quality of life for our patients. Our core values guide every aspect of our service:
*Compassion and Empathy *Excellence in Care *Patient-Centered Approach *Integrity and Transparency *Collaboration and Teamwork *Innovation and Growth
Patient Rights
You can expect:
- Safe, high-quality dialysis care
- Respect for your culture, beliefs, and preferences
- Clear explanations about your treatment
- Involvement in decisions about your care
- Privacy and protection of your personal information
- Access to your health records
- Opportunities to give feedback
- The choice to use or withdraw from our services anytime
The Charter is available in other languages and Easy English on request. Interpreting and Auslan services are also available—please ask staff for help.
Please treat our staff respectfully and share honest information to help us care for you better.
Our Leadership
National Dialysis is led by experienced senior dialysis nurses with extensive expertise in both hospital-based and home dialysis care. Our leadership team is committed to delivering safe, high-quality care and supporting patients, families, and healthcare partners across NSW.